Delta Visitor Centre Information Counsellor
Summer Internship
Term of Employment: Approximately June 26 to August 30, 2025 (9 weeks)
Hours: Approximately 30-35 hours week (includes weekends and holidays, with mid-week days off)
The Delta Visitor Centre, operated by the Delta Chamber of Commerce, is hiring four Seasonal Visitor Information Counsellors to serve as ambassadors for Delta and B.C. through the Destination BC’s Visitor Services program. These summer roles are ideal for those interested in tourism, marketing, or community development, and focus on connecting visitors and locals—especially youth and underrepresented groups—with local attractions, businesses, and inclusive experiences. Counsellors will support tourism through events, activities, and by creating/updating resources to promote day-trip exploration.
Responsibilities:
• Attend community events and locations to share information of interest to visitors and residents; distribute promotional materials, and provide recommendations to those considering travelling around or to Delta
• Host the Delta Visitor Centre & provide visitor information services with a focus on supporting cyclists and other forms of active transportation
• Stock and display brochures ensuring tourism resource inventory is well-managed
•Source and update digital and print resources (brochures, maps, guides, etc.) specific to both visitor origin and area of interest
• Accurately record data related to visitors at the Visitor Centre and interactions at community events
• Maintain physical appearance of Delta Visitor premises including gardening, clean-up of exterior and interior of the building and all related signage
• Attend Tourism/Visitor Information Counsellor and Superhost training if not already certified
• Work collaboratively with fellow Delta Chamber summer interns and staff to assist with Delta Chamber of Commerce and Tourism Delta special projects, tourism marketing research, events, and basic office administration
Qualifications:
• Superior front line customer service experience with the desire to exceed expectations
• Confidence & professional communication skills to proactively initiate and facilitate conversations with members of the public
• Knowledge of attractions, events, businesses, and tourism products/services in the federal electoral district of Delta (North Delta, Ladner, Tsawwassen, and Tsawwassen First Nation)
• Proficiency in written and spoken English to effectively communicate in a business/professional setting is required; conversational/comprehension-level Punjabi, Hindi, Mandarin, Cantonese, and/or French is an asset
• Able to demonstrate initiative and resourcefulness, self-motivation, skill in working as a team player, flexibility to meeting changing/developing priorities, and the ability to work independently with strong time management skills
• Possession of a valid driver’s license at an “N” level is a strong asset
• Access to own computer, mobile phone and internet to facilitate a hybrid model of remote/office work is an asset
• Flexible to work a variety of shifts including weekdays, weekends, and holidays. Teams will work in pairs, with mid-weekdays off. Regular weekend work will be required.
•Proficiency in Microsoft 365 (specifically MS Outlook, Word & Excel) is necessary; with proven graphic design experience in Canva (and/or similar programs) an asset. Social media skills with FB, IG, Twitter, LinkedIn, and TikTok are strong assets.
Wage rate: starting at $17.85 per hour, depending on experience and qualifications.
Interested candidates please send your resume with the subject line “CSJ Summer 2025 Application” to amanda.keulen@deltachamber.ca.
The Delta Chamber of Commerce embraces and encourage its board members’, employees’ , and volunteers’ differences in age, race, ethnicity, national origin, family or marital status, sex, gender identity or expression, sexual orientation, physical or mental disability, political affiliation, religion, socio economic status, or conviction of a criminal or summary conviction offence unrelated to their employment.
Please note that these positions are funded through a grant by the Canada Summer Jobs program. The program provides wage subsidies to employers from not-for-profit organizations, the public sector, and private sector organizations with 50 or fewer full-time employees, to create quality summer work experiences for young people aged 15 to 30 years. Funded employers are not restricted to hiring students — all youth aged 15 to 30 years may be eligible participants.
Images
Additional Info
Job Type : Seasonal