Membership Coordinator

📍 Delta Chamber of Commerce – Delta, BC

🕒 Full-Time | In-Office

💰 Salary Range: $58,000 – $61,000 annually, plus vacation and benefits

Help Grow and Strengthen Delta's Business Community

The Delta Chamber of Commerce is seeking an energetic, relationship-focused professional to join our team as Membership Coordinator.

This role is ideal for someone who enjoys connecting with people, supporting local businesses, and driving membership growth. As a key member of the Chamber team, you will help strengthen member relationships, support member services, and contribute to the Chamber's mission of fostering a vibrant and prosperous business community.

As the voice of business in Delta, the Chamber supports economic growth through advocacy, networking, education, tourism, and community leadership.

Position Summary

Reporting to the Executive Director, the Membership Coordinator is responsible for membership growth and retention, member engagement, Chambers Benefits Plan support, CRM administration, accounts receivable, communications, and general office support.

Key Responsibilities

Membership Growth & Retention

•    Recruit new Chamber members through outreach, networking, referrals, and community engagement.

•    Develop and implement membership growth and retention strategies.

•    Build and maintain strong relationships with members through onboarding, regular outreach, and retention initiatives.

•    Serve as a primary point of contact for Chamber members.

•    Achieve annual membership growth targets established with the Executive Director.

•    Track and report on membership engagement and retention metrics.

Member Relations & Community Outreach

•    Represent the Chamber at business and community events.

•    Promote Chamber programs, services, and networking opportunities.

•    Support member engagement initiatives and business outreach efforts.

Chambers Benefits Plan Support

•    Promote and support the Chambers Benefits Plan as a member benefit.

•    Respond to member inquiries and coordinate communications related to the program.

•    Work collaboratively with benefits providers and partners.

Administration & Office Support

•    Prepare invoices, track payments, and support accounts receivable processes.

•    Maintain accurate membership records within CRM and administrative systems.

•    Assist with reporting, database management, and member communications.

•    Support day-to-day office operations and administrative functions.

•    Assist with Chamber events and organizational initiatives as required.

Communications Support

•    Assist with newsletters, website updates, social media content, and promotional materials.

•    Support marketing initiatives that promote Chamber programs, events, and member opportunities.

What We're Looking For

The ideal candidate is:

•    A confident, relationship-focused professional with strong sales and business development skills.

•    Passionate about supporting local business and community growth.

•    Self-motivated, organized, and results oriented.

•    Professional, customer-focused, and able to build trust with diverse stakeholders.

•    Comfortable managing multiple priorities in a fast-paced environment.

•    Able to work independently while contributing to a collaborative team.

Qualifications & Experience

•    Experience in sales, membership services, customer relations, business development, community engagement, or account management preferred.

•    Post-secondary education in business, communications, marketing, administration, or a related field is an asset.

•    Strong written and verbal communication skills.

•    Experience with CRM systems and Microsoft Office Suite.

•    Experience with Canva, social media platforms, and digital communication tools is an asset.

•    Strong organizational and time-management skills.

•    Valid BC Driver's Licence and reliable transportation preferred.

Position Details

Location

Delta Chamber of Commerce

6201 60 Avenue, Delta, BC

Schedule

•    Full-time, in-office position. (Monday to Friday)

•    Some evening and weekend work required for Chamber events and activities.

Compensation & Benefits

•    Salary range: $58,000 – $61,000 annually.

•    Vacation entitlement.

•    Chambers Benefits Plan.

How to Apply

If you are passionate about supporting local business, building meaningful relationships, and contributing to a thriving business community, we encourage you to apply.

Email your resume and cover letter to our Executive Director, Richard Wischnewski at executive.director@deltachamber.ca today with the subject line “Job Posting- Membership Coordinator.”

We thank all applicants for their interest in joining the Delta Chamber of Commerce. Only candidates selected for further consideration will be contacted.